Question 1

How does Valueye approach software security?

Accepted Answer

Valueye treats security as an engineering requirement throughout discovery, architecture, implementation, review, deployment, and operation. The controls used are selected for the sensitivity, threat model, infrastructure, and contractual requirements of each product or client environment.

Question 2

Does Valueye encrypt customer data?

Accepted Answer

Valueye designs hosted systems to protect data in transit and at rest using the encryption capabilities of the selected cloud, database, storage, and delivery platforms. Exact protocols, key ownership, and rotation requirements are documented for each deployment.

Question 3

How does Valueye control access to production systems?

Accepted Answer

Production access is designed around least privilege, role-based permissions, strong authentication, environment separation, and auditable administrative activity. The exact access model depends on whether Valueye or the customer operates the environment.

Question 4

Is customer data used to train public AI models?

Accepted Answer

Valueye does not use proprietary customer data to train public foundation models without explicit written authorization. AI architecture, model providers, retention, data boundaries, and human approval requirements are agreed for each engagement.

Question 5

Does Valueye hold security certifications?

Accepted Answer

Valueye does not imply a certification, audit result, or compliance status unless it is current, evidenced, and explicitly applicable to the company, product, or customer environment being discussed. Contact the security team for engagement-specific documentation.

Question 6

How can I report a security vulnerability to Valueye?

Accepted Answer

Send vulnerability details to security@valueye.in. Include the affected asset, reproduction steps, impact, and a safe method of contact. Do not access unrelated data, degrade services, or publicly disclose the issue before coordinated review.

Software, Cloud, Data & AI Security | Valueye Technologies